Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led or self-paced training or classroom training.
For Instructor Led Online Training:
Raise refund requests within 7 days of commencement of the batch you enrolled for. Money-back guarantee is void if the participant has accessed more than 50% content of an e-learning course or has attended Online Classrooms for more than 1 day.
Also, In case the user downloads the recording or E-Book for the course the money-back guarantee will be void.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.
Note: All refunds will be processed within 7-10 working days after the refund request is approved by Cloud Shine.